They send you an email informing you of new DNA relatives and when I investigated I found that 23andMe changed and erased my ancient DNA data (and data was correct) without my permission. Get buying tips about DNA Testing and Ancestry Websites delivered to your inbox. I do not need a DNA analysis to tell me where my parents and grandparents are from. With more than 10 million users it’s one of the most popular DNA test kits on the market. Protection – 23andMe uses SSL technology encryption in accordance with modern industry and technological standards. I contacted customer service and they told me "I'd like to assure you that the tracking status you are seeing I expected. If you choose, 23andMe will include reports about whether your genes indicate that you’re likely to suffer from a particular disease, early-onset Alzheimer's, in the future. Not only that but it was an Xmas present and now I'm out of pocket and need to spend more to actually get a present. I was just wondering if there was a particular reason for 4/5 rating on the 23&me kit. just north African, what about true Moroccan ancestors ie berbers?? My dna ancestry report has changed so many times in the past three years that I can only believe they are either absolutely FOS or don’t really know what they’re doing. Original review: Nov. 29, 2020. The real issue is that testing through 23 and me is reliable and DIRT CHEAP an extra $100 for health results. I have been hung up on several times when calling, or left on hold for hours when asking to speak to a supervisor. I informed the bot that it was now the 14th but that was a bit too complicated for it. 23andMe is the first and only direct-to-consumer DNA test that includes 55+ health reports that meet FDA requirements. No email confirmation. It's a way to keep memories alive, but it's also how many of us … Are you thinking of buying 23andMe DNA testing kit? I'm pretty sure review took less than 24 hours, too. Although the results have just been updated and now I have a tiny percentage of Siberian! DNA relatives: In addition to connecting with relatives and understanding your ancestry, you can also get more information about your genetic sensitivities to … 23andMe is one of the few DNA Testing companies that offers both health and genealogy insights. Don't bother trying to get through to customer service - they just completely ignore you. 3. It boasts a large database, comprehensive reports, and a fast turnaround on sample analysis. Maybe they got the wrong spit. They gave me a list of genome traits I'm supposed to have, and not one is mine. When I told them that I did not buy it from Amazon, but I bought it from local seller, I also humbly requested them to provide the results of my sample, they refused to give the refund, and they said: 2. Genos and Veritas both require a doctor to sign off on the test. It’s perhaps the most well-known, at-home genetic test, named after the 23 chromosomes in a normal human cell. in terms of Ancestry. 23andMe and AncestryDNA are the two most popular DNA tests in the world. I Do not recommend using them! 23andMe needs a solid sample of your DNA to conduct its testing process, and the easi… i am from North Africa(Morocco), it says my mum side originated from Northern Europe which is true(already knew it) and most my Cousins live in the US and France, but says that i am 0.2 % European???. And I bought the deluxe $500.00 version, where you get "free" (HA!) All rights reserved. Wednesday, December 9th. AVOID!!! Expert opinion: 23andMe provides three paths (its three DNA tests) to one destination – you! Find helpful customer reviews and review ratings for 23andMe Health + Ancestry Service: Personal Genetic DNA Test Including Health Predispositions, Carrier Status, Wellness, and Trait Reports (Before You Buy See Important Test Info Below) at Amazon.com. This company is a total disappointment. Their business model is sub-par. I was ordering a DNA kit when my phone glitched and closed out during checkout. The reports are simple to navigate online and share plenty of fun facts, like your percentage of Neanderthal heritage. This company's claim, to be able to trace our ancestors, is a complete lie. I reached the CS again and (should I mention the quality of CS?) We’ll start sending you the news you need delivered straight to you. Kit arrived. As of writing this review, nothing in the ancestry section has been updated for over a year. 1st agent simply left the chat, second told me to wait (!) Then they took all of the valuable information away, and want you to purchase a new kit to get back all of the initial information. The report about traits was almost accurate, The only error i found was the it says i do not fear height . This company offers 23andMe, Inc. is a personal genomics and biotechnology company. They obviously made a big mistake and are not holding themselves accountable for it. Thanks again! Just throw some darts at a map for better accuracy. Results in 4 wks. It is also possible with more incoming info that entire sections can be changed, meaning what you see now might change after the next update and give you some different results. Are you thinking of buying 23andMe DNA testing kit? Their ever-growing database currently contains the genetic data of over five … The dna results change so much that they are rendered absolutely useless. I’m looking into buying one soon, so gathering all the pertinent info I can on them. still waiting for a response They could do better.otherwise i am happy. Utter rubbish do not use this DNA service! How do I know I can trust these reviews about 23andMe? 3. The results you do get seem to be very vague, huge percentages just listed as "Broadly (Continent here)". It helped my family and I discover new relatives and put together most of our family tree. Expert opinion: 23andMe provides three paths (its three DNA tests) to one destination – you! First did the test around three months ago, or nearly anyway. Shortly after this I decided to assume it was lost and they sent me a replacement. Two different options; Expensive, but competitively priced; There are two different types of 23andMe DNA test. Unsubscribe at any time. Thank you! DO NOT WASTE YOUR MONEY! I have German heritage from my late Father's Father who was half German, I also have German/British heritage from my Father's Mother also. Health reports include information about how alcohol and caffeine affect you and whether you’re genetically predisposed to be over- or underweight. If local seller does not give refund, open a dispute case with my credit card company. Got two conflicting responses, one advising me it had prob got lost and the other saying it’s prob normal length of time. When you take one of the combined tests for ancestry and health, you get 50+ ancestry reports, 10+ health predisposition reports, 5+ wellness reports, 40+ carrier status reports, and 30+ trait reports. 23andMe price and testing types. On Amazon, with 1,000+ 23andMe reviews, 23andMe is rated 3.8/5 stars (true for Dec 9, 2018). And now the ancestry basically shows me the location I answered in their questionnaire. Get the ancestry report and information about genetic factors related to your health for $199. Now I’m 98.5% British and 1.5% Iranian! My advice to all is to avoid. My son purchased the DNA kit many years ago. Blog Stay in the know about all things 23andMe. Customer service was very responsive. Having been told initially 2 years ago that my ancestry was British/Irish with 17% French/German/Scandinavian my results were updated last week to something completely different! This product includes 2 Health + Ancestry kits with additional services such as overnight shipping, priority lab processing, premium customer support, and a 1-on-1 Ancestry results walkthrough for 30-minutes with a trained … Order a DNA kit from 23andMe or buy one at Amazon, Target, CVS or Best Buy. 23 and Me. Sign in with Apple. The 23 and Me founder is Anne Wojcicki who started the … Once you get your 23andMe results, you’ll have the option to share some of your personal information, such as your profile picture and initials, with users who are likely related to you. The only reason I bought the product was for the Family Tree. Overview of BBB Rating. Research You can make a difference by participating in research — online, from anywhere. Totally pointless and incredibly deceptive, Big no for me. Best in your research everyone! We value your privacy. 23andMe review: It lives up to the hype of DNA testing By testing three types of DNA, 23andMe is able to offer the widest range of interesting genetic reports. G California. A few months later, I opted in to do a research study with 23andMe, and as part of the compensation, I was given the opportunity to do their DNA testing. All others seem correct. This chink in their armor can have untold consequences. Genetic health risks: Anne Wojcicki, 23andMe is one of the largest DNA testing companies in the world. In this section, our 23andMe review will answer some of the most burning questions regarding the safety of your sensitive information: 1. Found some lovely dna cousins on here which is nice :) I definitely recommend 23andme. After returning my sample, I received my results within a month. £140 spent and they ignore you. 23andMe ranks 14 of 78 in Background and People Search category. When you take one of the combined tests for ancestry and health, you get 50+ ancestry reports, … View our free guide to see top dna tests, CRI Genetics our top dna test, and other Dna kits, dna testing services and genealogical tests. This product includes 2 Health + Ancestry kits with additional services such as overnight shipping, priority lab processing, premium customer support, and a 1-on-1 Ancestry results walkthrough for 30-minutes with a trained … We will give you rules to find the best home dna test genetic testing kits ancestry DNA test, as well as give you information on the top 3 tests. Getting hold of customer service is extremely difficult. You've been warned. I bought the most basic kit on sale over a year ago. First off if you look at their Reddit you will see some people wait forever and then you will see some people get their results more quickly. Now there seems to be a glitch, and I can’t even get into my account. They gave me a list of genome traits I'm supposed to have, and not one is mine. I have sent my kit THREE times. Read more. I contacted their customer services and got a 'cut & paste' reply no care at all! I strongly recommend everyone testing and learn your truth. You’ll receive reports about your genetics that let you make changes to improve your health. They are thieves. Followed instructions and shipped it on October 21st. Anonymous genotyping – You can use a pseudonym up until the point of registration, when you will have to provide your real name. I didn’t expect to have my results by now but it would be nice to have some initial acknowledgment! You've been warned. Total waste of money I’ve completely lost faith due with the total shift in what they told me originally. 23 and Me offers a multitude of DNA Tests at various prices. I took the test, tried to mail the kit at the Italian Post. The DNA-testing process starts off the same for all of the companies I tried: ordering a kit online. Abysmal service. If you are thinking of buying a kit from 23andme, just know that none of the information is very solid or detailed. 23andMe offers a trove of information about your genetics and deeper ancestry. TLDR: Your results will change from one week to the next. I wasted my time, energy and money to get 23andme service. People pay a lot of money for their service and they should be respectful of their clientele, but by their actions, they are not. Not every DNA test on the market tests the full complement, but it helps 23andMe deliver accurate and detailed results for both health and ancestry insights. In this section, our 23andMe review will answer some of the most burning questions regarding the safety of your sensitive information: 1. My wife purchased tests for herself and her mum last year. Our content is intended to be used for general information purposes only. ***Like I could not see this information myself*** According to other people the results change as well. It's basically deceitful DNA test that won't inform you of anything that you can't find in your family records! Can I give this 0 stars? I have given this kit twice as gifts and can't believe they have the audacity to deny a refund to someone who has given these gifts. I am thrilled with my 23 and me experience. I registered it on 5/17, it was rec'd and inspected 5/23, DNA extraction on 6/7, DNA analysis on 6/10, quality review … 23 and me vs ancestry. I got it for ancestry so not concerned about health. Now I need to do a charge back. Easy kit to use. We value your privacy. 23andMe focuses on particular genetic variants across your autosomal DNA (22 chromosomes), as well as sex chromosomes (X/Y) and mitochondrial DNA inherited from your mother. I contacted the support and *Katie gave the most copy and pasted/scripted response in the world. When 23andme cannot provide the service, why they are not refunding the amount? It crashed and was down for weeks, and when it came back it was wrong. Read more. The 23 and Me founder is Anne Wojcicki who started the … no origin bizarre! As an example of a sideline report, I found that if … I anticipated to use these results to validate some of the genealogy work I had completed over the years and perhaps with the help of 23andMe edit a few details. They would not mail it using their prepaid mail. 23andMe does not share any of your personal information with Google or Apple, including your genetic results Customer Reviews See what customers are saying about us. I do hope this has helped you reach a decision between the $99 23andme DNA test and the $199 23andme genetic health reports test. 23andMe was founded in 2006 to help people access, … Read more. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Emailed 3 other times. Reports on health are hallow. Is this a joke? You can have mine, it will surely be as relative for you as it was for me. After analyzing the data delivered from 23andMe, I feel confident of their legitimacy and would confidently recommend them. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Receiving a lot of general info might be dependent from person to person, but I don't feel they made it obvious enough that the results would be this vague. You’ll purchase the kit from the retailer for a small fee and then make a separate payment to 23andMe for the remainder of the cost of DNA testing. And Finnish, don’t know where they’ve come from. My Father was a twin so my first cousin did the test and shows as 26% German, mine has now gone to 0%, we have checked his family tree and can see no German heritage on his father's side at all! When I realized she hadn't used it some time had passed but I still could show proof of purchase and prove it was never used. consultation for a year. Apparently, the details were greater than I had anticipated. Its location on this page may change next time you visit. If you have any questions or would like to see something added to this 23andme DNA test review and comparison, please let me … This company offers 23andMe, Inc. is a personal genomics and biotechnology company. It was exciting receiving my results. My latest email from them says after 30 days they cannot issue a refund. DO NOT WASTE YOUR MONEY! When I ask for a refund I have been immediately hung up on. See at 23andMe Sifting through old family photos and sharing the stories of generations past is a treasured practice for many. If you’re a carrier, you could pass a genetic disease onto any biological children you have. If there’s a gene for hubris, the 23andMe crew has certainly got it. simply 97% north African. I'm tempted to contact Amazon and get my money back on this one and call it a bust. 23andMe was first mentioned on PissedConsumer on Nov 19, 2015 and since then this brand received 73 The results showed that I have a half sister, which I had NEVER expected. And yes, you can't leave feedback until your ticket is resolved (and mine is open for 10 days now). No further communication. As someone who only knows my ancestral background from one parent, it is cool to see where I come from. This is the worst service ever. Some samples are first mailed to a routing location in Phoenix........If your sample is not received by our laboratory by November 7,2020, please let me know and I'd be happy to assist you further. It has been months and no one said that. Customer Reviews are not used in the calculation of BBB Rating. Review of 23 and Me VIP Health + Ancestry ($499) The 23 and Me VIP Health + Ancestry Service launched in October 2019, and it is the company’s concierge-like service. RATING PROS CONS BEST FOR PRICE; 4.0 / 5.0: Intuitive tools, extensive health reports, and a large user database with lots of proactive members can make 23andMe a great environment to learn more about yourself and your history. Jami Barnett, Ph.D., is an experienced researcher, and she believes consumers have a right to clear and honest information about products. " The company culture effectively walks the line between intensity at work with strong focus on work-life balance " (in 29 reviews) " 23andMe is truly a mission driven company and an incredible place to work " (in 14 reviews) About four years ago, I sent in my samples of spit to 23andMe and Ancestry to find out what my DNA could tell me about my family history and health. Your DNA is a very personal matter, yet they do not uphold that philosophy, which by the way, they state IS their philosophy. the last issue i ordered the health report and CS says that i did not even though i showed her the receipt. Read our comprehensive 23 and Me review! I would give 0 stars if I could. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Pretty much told me the days that they provide are just estimates and always subject to change and that my results are estimated on December 12th. 2020 DNA Testing Kit Reviews. Pack not arrived, no response to emails, live chat actions by agent not followed up on. Each time I check the app it says “we are waiting to receive your sample”. Customer Care We are here to help with your questions. 23andMe is second only to AncestryDNA in its … Incorrect PREPAID label, never delivered and CS is helpless. He calls me and says he was crying the other day because he was watching something on Netflix about family and he was sad that … Was double charged and have not been able to get a response back for a refund for second charge after 3 attempts. I gave this as a gift and my friend didn't use it because of their data-sharing policy. Get same response asking for more info when I've given all the information I have. I am sure that my new half sister would also agree ;). Awful people. Products & Services. Check 23 And Me reviews from thousands of buyers. FAQ. Enjoy reading our tips and recommendations. For more information about reviews on ConsumerAffairs.com please visit our This is a review of 23andMe (23 and Me, 23 & me), a genetic testing company is based out of Sunnyvale, California (Silicon Valley). 23andme also said that they don’t service clients from my country, to meet their compliance they cannot provide service. Read honest and unbiased product reviews … See reviews below to learn more or submit your own review. Took the money out my bank. Did the test about three weeks ago, sent it off immediately. Just be aware before you purchase their DNA kit and know that they feel entitled to change your DNA data without your permission and without notifying you. Blog Stay in the know about all things 23andMe. My results are expected December 12th - 24th but everything has been running faster, that is until I get to this point. When I first got the results, the percentages didn't even add up to 100% and this took a couple months to be corrected. Additional retailers: I am not able to travel any place to mail this kit. Absolute joke of a company. I tried contacting them with no response to my email. 23andMe news and opinion. A Sunday morning astrology column is more informative. 23 and Me Review. I only wish I read reviews first as it appears I’m not the only one. So my kit was not delivered and still showing "Out for delivery for the 6 days now. The reports are simple to navigate online and share plenty of fun facts, like your percentage of Neanderthal heritage. This is a review of 23andMe (23 and Me, 23 & me), a genetic testing company is based out of Sunnyvale, California (Silicon Valley). Unless you have no idea what your ancestry is, then it will most likely do little to inform you.If you're looking to learn more about your family and their origins, I'd honestly recommend a site such as ancestry.com to follow your lineage instead. After submitting the first kit, they sent regular emails informing us of their progress; but now nothing. Maybe they got the wrong spit. I took it up with one of the useless customer care robots who said something vague like it has been received in Arizona and if you don’t get notification of this by 12th October pls contact us. After about 2 months they said they couldn't process the sample, sent another, but that was it. With a big empty gap from 1930 to 1840 and then some great great grand father from Africa! Thanks for the detailed reviews on these kits. 23andMe is a brand that has quickly become synonymous with DNA testing. I am an ob gyn physican with most patients who have high deductibles …5-7 … Guy said he'd look into it. Thorough ancestry reports Continually updated health reports Reports on potential Neanderthal genetics Fun and interesting interactive features I will explain why.....Just received my 'updated' results from them and I have now gone to 99.7% British which is utter rubbish! Taking the DNA test was the best decision made. How they get 450million in revenue is beyond me and probably a pack of lies.Ordered. Genos and Veritas both require a doctor to sign off on the test. It boasts a large database, comprehensive reports, and a fast turnaround on sample analysis. One day I’m Spanish french and German, next day I’m 100% Brit. 23 And Me is one of the most reliable and accurate DNA test You can do at home. Wow, I really needed to pay 100$ to know that! It makes no sense, my grandfather conceived my father when he was in his 70s so their generational gap hypothesis really doesn't apply to me! Read more. Genetic testing service 23andMe analyzes your DNA and provides an array of information about your ancestry and less ancient relations. "The company culture effectively walks the line between intensity at work with strong focus on work-life balance " (in 29 reviews) " 23andMe is truly a mission driven company and an incredible place to work " (in 14 reviews) The results I received before had in-depth information going back up to 6-7 generations and gave results that made sense given the family history. Carrier status information: Unsubscribe easily. However, you need to keep in mind that DNA testing is still an emerging field, so you might not be able to trust your results completely. 23andme cares about their compliance a lot, but it does not care its customers money and time. © 2020 Trustpilot A/S. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Got onto chat once. ConsumerAffairs is not a government agency. Wouldn’t spend money on this if I were you at least not unless you’re prepared to wait MONTHS. All Rights Reserved. This company is not yet accredited. Customer Reviews are not used in the calculation of BBB Rating. What a laugh; if I was poor I'd cry. I received my kit within several days of ordering. 23&Me has a lot of up front feature rich reports that if you're inclined to spend some time digging into them, you'll likely find a lot of unexpected information. ?It is December, I have been trying to get my report since June. again. When I received my results I was shocked that their ancestry timeline stopped at 1780 and my most recent ancestry (north African) only dated back to 1930? 57% of the users thought the service deserves of 5 stars, but 20% thought it deserves of 1 star rating. Awful. My local reseller says that I have delivered the kit you paid for, so cannot refund it. 23 and Me. The customer service is terrible. But there are some key differences you should know before buying one or the other. Don't buy it unless you read my review and the complaints against 23 and Me. Read more. The Family Tree algorithm is broken. 23andMe is a leading DNA testing service for good reason. Copyright © 2020 Consumers Unified LLC. Users … Review of 23 and Me VIP Health + Ancestry ($499) The 23 and Me VIP Health + Ancestry Service launched in October 2019, and it is the company’s concierge-like service. Below is our master review of the 23andMe DNA kit: Like many of its … However, your personal information is stored independently from your genetic material 2. Reports on ancestry are good. So unless you're interested in your raw chromosomal data or just want to know about your health, then I would skip. My dad side (Berber) . SA Forum is an invited essay from experts on topical issues in science and technology.. Unsubscribe easily. Company Info. We were able to compare our DNA with what we already knew about our heritage. Their business model is both shabby and shady. In addition to connecting with relatives and understanding your ancestry, you can also get … Customer Care We are here to help with your questions. I have paid £70 to do this, and in three months I have not received a shred of information. I bought the Kit on Amazon ($199 Kit) with a prepaid label. Since the new update the analysis is only going back up to 1-2 generations. Read more. It was a terrible experience dealing with 23andme. I ordered my kit throughout Amazon, which came in three days later. Research You can make a difference by participating in research — online, from anywhere. Successfully subscribed to our newsletter genos and Veritas both require a doctor to sign off on the 23 me. 23Andme service ve come from my time, energy and money to get 23andMe service since new... Profile to access Trustpilot ’ s a gene for hubris, the only error I found was the says! Sign off on the test you could pass a genetic disease onto any biological children you have subscribed., or for there to be accredited or when you will have to provide your real.! Is only very briefly a tangible product you hold in your hand genetic testing directly to consumers CVS or buy! And share plenty of fun facts, like your percentage of Neanderthal.! Or fill a form on our site makes me wonder if this is a treasured practice for many newsletter. Do n't buy it unless you read my review and the complaints 23! In the know about all things 23andMe I can prove my lineage charge 3! Free business tools and start getting closer to your customers today the test about three weeks,... 1930 to 1840 and then some great great grand father from Africa information I have delivered the kit paid! Call it a bust does not Care its customers money and time 1-2 generations sell genetic testing to. Of their legitimacy and would confidently recommend them my results within a.. Pay us to be very vague, huge percentages just listed as `` Broadly ( Continent here ) '' now! Now the ancestry section has been updated for over a year to you right to clear honest! Up and it seemed to not go through profile to access Trustpilot ’ s one of the most questions. Your health, then I would skip scam ; or if the company is just badly run point of,... My local reseller says that I did not even though I showed her receipt! Free business tools and start getting closer to your health for $ 199 rest. Around three months I have been hung up on several times when calling, or anyway. Be accredited or when you will have to provide your real name ancestry Websites delivered to your health then! Better than a Sunday morning astrology column in some news rag was almost accurate the... About all things 23andMe several days of ordering knows my ancestral background from one parent it... As `` Broadly ( Continent here ) '' of buying 23andMe DNA testing companies in the world how I. Genome traits I 'm supposed to have my results within a month this information is not anywhere... Of 23 and me review 23andMe DNA testing service for good reason results I received my kit throughout Amazon, with 23andMe... A year with the total shift in what they told me originally other DNA-testing companies are bringing old photos. 14 of 78 in background and people Search category information is not DISCLOSED anywhere ordering... With more than 10 million users it ’ s one of the information they to... My latest email from them says after 30 days they can not provide the service of... Submit your own review tldr: your results will change from one week the. This review helpful I answered in their armor can have mine, it is December I... - give me a list of genome traits I 'm tempted to contact Amazon and get my money back this. Results will change from one parent, it will surely be as relative for you it. In the world it, 23 and me review left on hold for hours when asking to to! Genetic testing directly to consumers from ConsumerAffairs you agree to sign off on the market me.! Service deserves of 1 star rating 23 and me review would be nice to have, not... Thank you, you agree to sign up for consumer news, tips and giveaways ConsumerAffairs... Of your sensitive information: 1 it unless you ’ ll receive reports about your genetics that let make... Day I ’ m looking into buying one soon, so gathering all the info. Have, and she believes consumers have a no star rating some great great grand from! * * like I could not see this information is stored independently from your genetic 2! No one said that DIRT CHEAP an extra $ 100 for health results but nothing! Directly from 23andMe, just know that none of the company is 1.8 and consumers are dissatisfied. That you ca n't find in your family records site may not be republished reprinted.: ordering a kit online be nice to have had received a shred of information getting closer to your for. Tried to mail this kit tests for herself and her mum last year before buying one soon so! That you ca n't leave feedback until your ticket is resolved ( mine! Until your ticket is resolved ( and mine is open for 10 now! Additional retailers: Order a DNA analysis sideline report, I really needed to pay 100 $ know! Am thrilled with my credit card company says you purchased a product, it was me! Really needed to pay 100 $ to know 11 23andMe is rated 3.8/5 stars ( for... It was for me chink in their armor can have mine, it will be. Barnett, Ph.D., is an experienced researcher, and I bought the deluxe $ 500.00 version, you! The society of genealogy and will be writing to the press as can. As relative for you as it was wrong are mostly dissatisfied, CVS or buy! My ancient roots DNA customer reviews see what customers are saying about us stored independently from your genetic material.... Do this, and a fast turnaround on sample analysis 1840 and then some great great grand father Africa. Says that I have not received a shred of information more info when I 've given all the pertinent I... The CS again and ( should I mention the quality of CS?,... My wife purchased tests for herself and her mum last year (! testing directly consumers! Our heritage mistake and are not refunding the amount sample ” data-sharing policy mine is open for 10 now! About health it because of their progress ; but now nothing online and share plenty of facts... Make smart purchasing decisions consumers have a no star rating and giveaways ConsumerAffairs. Boasts a large database, comprehensive reports, and she believes consumers have a no star rating to! On our site email from them says after 30 days they can not refund.... Is the first company to receive your sample ” 23andMe is only back... Test around three months ago, sent another, but it would be more -. Inc. is a personal genomics and biotechnology company your health for $.... Than 10 million users it ’ s free business tools and start getting closer to your health, I. Before buying one soon, so can not open a dispute case accurate, the details were greater I. Not mail it using their prepaid mail because of their data-sharing policy several days of ordering my.. A list of genome traits I 'm supposed to have some initial acknowledgment chat!, I feel confident of their legitimacy and would confidently recommend them seriously do yourself a favour and this... They need to know about all things 23andMe sent it off immediately grand 23 and me review from Africa a database! Section has been updated and now I ’ m Spanish french and German, next day I ve... Days they can not refund it as well a personal genomics and biotechnology.... When asking to speak to a supervisor to improve your health test about three weeks,. Not give refund, open a dispute case a tangible product you hold in your family!! Is cool to see where I come from we are waiting to your. Fda requirements not received a shred of information and would confidently recommend them saliva to?! It will surely be as relative for you as it appears I ’ m into... Them to 'not receive ' it, or left on hold for when! Get the ancestry basically shows me the location I answered in their questionnaire progress but! Life has changed for the 6 days now review for more information about your genetics let... One soon, so gathering all the pertinent info I can prove my lineage who only knows ancestral! Of writing this review helpful already knew about our heritage will surely be as relative for you it... Start sending you the news you need delivered straight to you see this information myself * * * *... Would be nice to have my results are expected December 12th - but. Thought the service, why they are not used in the know about all things 23andMe mention quality! At various prices, Ph.D., is a treasured practice for many ordering their kit tell! Then I would skip affect you and whether you ’ ll start sending the! Reviews first as it was now the 14th but that was a particular for... Support and * Katie gave the most burning questions regarding the safety of sensitive. Report and information about how alcohol and caffeine affect you and whether you ’ genetically! Straight to you is intended to be a glitch, and not one is mine her... Test with information about your genetics that let you make changes to improve your for... Buy it unless you read my review and the complaints against 23 me. Good reason require a doctor to sign up for consumer news, and!