Occasional glimpses of a multi-cultural reality via examples or use of names from different backgrounds. The book does provide a good number of articles and websites at the end of each chapter for review. Divided well. Journalism, Media Studies & Communications, University of Minnesota Libraries Publishing, Chapter 1: Effective Business Communication, Chapter 7: Revising and Presenting Your Writing, Chapter 8: Feedback in the Writing Process, Chapter 10: Developing Business Presentations, Chapter 15: Business Presentations in Action, Chapter 16: Intrapersonal and Interpersonal Business Communication, Chapter 17: Negative News and Crisis Communication, Chapter 18: Intercultural and International Business Communication, Chapter 19: Group Communication, Teamwork, and Leadership, Clear expectations, relevant background, and important theories, Key Takeaways or quick internal summaries, Postchapter assessments linked to objectives and skills acquisition. The authors have successfully worked to provide a global perspective on business communication. Still, it should be easy to update; discussions could be accommodated for individual audiences. The interface for the book has no issues that I noticed. The organizational strategy makes sense, but it isn't how I might prefer the book to be laid out. I would gladly adopt it as a general text for a low-level 100 or 200 level course. This text is comprehensive enough to actually be used for a full business or professional communication course - several of my students chose to explore the entire book despite only being assigned specific chapters because they found it relevant and helpful to their lives, not just to their coursework. edited chapters must be in place when teaching the units and individual lessons. I would describe the book as somewhat over broad in its lexicon. The information is still current and accurate but clearly lends itself to frequent updates. Rather than trying to do everything adequately, teachers would need to focus on only a few chapters to use this book well. Some aspects of the text are dated by their cultural and technological references--this is a perennial issue for texts that describe how to use specific software, document types and methods, etc. I read this book on two different devices, and the interface was clear on both. BUSINESS COMMUNICATION Note: (Collected) Q1. The opportunity to cut material would be an advantage here. Social media is not addressed but text, email, and netiquette were briefly touched upon. The book is exceptionally comprehensive, comparable to other large omnibus collections for business communication. He used a variety of quotes from people with origins in all parts of the world and historical periods. Another student remarked that it was an enjoyable read and that they at times found it funny. Serviceable interface, but it didn't particularly wow me. This might be to allow individual instructors a good deal of flexibility, but it also might leave some a bit at sea. One area that could be improved is that of visual design. Reviewed by Catherine Wright, Associate Professor, George Mason University on 6/20/17, It covers too many areas, would need to be "chunked" into smaller clusters. Reviewed by Gail Emily Fey, Ph.D., Lecturer, Eller College of Management, University of Arizona on 6/10/15, At nearly 800 pages, the text is immensely comprehensive. Although I see myself changing the order of the text, I think jumping through the book will be quite easy. Chapters are well structured. or Trip Advisor requires thoughtful handling; organizational communications strategies for dealing with such scenarios should be presented, along with relevant theory or/or research from the professional literature on online business communication. For example, Chapter 3 has a welcome list of commonly confused words. While I knew he was from ancient Greece, I used the lookup feature on his name to fill in the historical timeframe that helped me fully understand what may have shaped his views. When reviewing other texts, this text is consistent with topic areas covered. The drawbacks to using this text include a lack of supplemental teaching resources, minimal graphics in the text, and lackluster chapter exercises. Banking diploma divided into two parts - 1) JAIBB (Junior Associate of IBB) 2) DAIBB (Diplomaed Associate of IBB). That's sadly rare! Consistent topics covered in Business Communication in Success text compared to other Business Communication texts. Beauty 120. This same issue was not apparent when I looked through the chapter on UMN’s website, so it may be an issue limited to the PDF version of the book. Students and instructors alike might find it hard to parse some of the more visually-similar passages, though there are some tables and images periodically that help. Their vagueness is connected to the book’s overall lack of practical workplace examples. It includes both pre- and post-lesson exercises. In addition, some of the seminal publications which may not be as recent but are essential sources are also referenced. This eBook explains the basic principles of communication so that you can create an open and honest communications environment in any situation. This book was written in 2010 and focused more on written and verbal communication. Very consistent tone and voice throughout. I was easily able to gather information. The text descriptively covers nearly all the requisite topics and subtopics under the banner "business communication," as well as a number of related rhetorical and conceptual approaches that are fairly typical in the field. PDF. Banking Diploma Examination, November, 2011. It has numerous helpful exercises in each chapter and ideas for further exploration of the subject matter. Most of the book is strictly text with limited images. read more. No grammatical errors that this reviewer noticed. Solid overview of foundations of business communication. It is particularly interesting that the cultural aspects are not confined to the standard understanding of the scope of such differences (such as races, ethnicities and nationalities) but also includes artifacts and examples which students can relate to and demonstrate that cultural differences can also be local, inter-generational, etc. The structure of the book in its entirety is too grand. This text is easy to sort into modules for course instruction. However, the textbook's overall appearance is quite bland. It started with learning objectives and ended with takeaways and exercises. The index is clear and easy to navigate, and the chapters are clearly labeled. Ultimately, those looking for a deeper theoretical look at the book will need to look elsewhere. 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