The team showed an impressive level of professionalism and customer service skills. Some businesses that currently use outsourced call center services may be looking for a change and know it … They conducted outbound calls to collect customer feedback. DFW is really a huge place for call centers. List of Call Centers companies. If you need to reach call center agents of major call centers across the US, the Call Center Agent database is a need for your marketing efforts. SalesRoads is North America's leading B2B Appointment Setting and SDR Outsourcing Firm. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Founded in 2009, their team currently consists of 20 employees. "They are very quick to respond and solve any problems that arrive...We save lots of time and lots of money. Since 1996, PROS has successfully delivered Internet Technology & Marketing solutions globally. The following are the top companies with the largest call centers in the United States. The company, founded in 2001, has a team of 100 people who specialize in voice services. The following is a list of notable call centre companies: Atento; Concentrix; Conduent; Contact Centre Cymru; Convergys Corporation; Datacom Group; DialAmerica; Firstsource; Focus Services; Genpact; Hinduja Global Solutions; InfoCision Management Corporation; Inktel Direct; iQor; Minacs; NCO Group; One World Direct; Qualfon; Sitel; Sykes Enterprises; SupportSave; Tech Mahindra; Teleperformance We help you exceed marketing and sales goals by deploying targeted prospecting campaigns that deli... A Telesales Telemarketing Teleprospecting Target Marketing Company Invensis helped the firm's efficiency improve by 37%. Friendly, knowledgeable professionals representing your company as professional. They found events such as tradeshows, staffs them, and sets appointments with potential buyers. GenSales - B2B LeadGen is a lead generation and appointment setting company based in Denver. They use Google Docs to take leads and update the spreadsheets at each event." The client's customers have reported 98% satisfaction rate when dealing with the team at Flatworld Solutions. “I find their eagerness most impressive. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. First Point Communications provided outbound call services for a real estate agency. – IT Director, Life Sciences Company. Their team sent out 500–1,000 emails a week. If you have a business that needs call center services in one of these states and are interested in hiring our services, feel free to schedule a visit to see our offices and meet our staff. It also lists other pages on the Web where you can find additional information on this topic. We have a very complex product, and they do a good job of explaining it and getting people interested.” – Marketing Coordinator, Software Company, Inc 5000: Fastest Growing Companies in Lead Generation (2012, 2013, 2014, 2017, 2018) , EuroCham Best Entrepreneurship Award (2018), Superhuman Prospecting & Pereus Marketing, 5 Ways to Optimize Your Website for a Better Candidate Experience, Five Questions to Improve Your Revenue Operations. The company provides voicemail restarts, troubleshooting, and ordering services to the client’s customers. Belkins completed market research for a digital marketing agency to help the agency generate more sales and increase productivity. Founded in 2010, SupportYourApp's team of more than 400 employees provides non-voice BPO/back office services and voice services. Undeniably, most of the companies in the Philippines now are business process outsourcing firms or more commonly called as BPO companies. A real estate company needed to hire a business services team for call services to improve their debt collection rates. They specialize in email marketing, conversion optimization, marketing strategy, market research, IT consulting, and business consulting. Since 2017, their team of fewer than 10 work with primarily small businesses in the business services, healthcare, and IT industries. The client estimates that the team at Flatworld Solutions has saved their organization over 40 hours of work. They don’t know it’s an outside service who contacted them in the first place." Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support. Flatworld Solutions excels at communication and takes care to offer a pleasant customer experience." , Austin American-Statesman: Top Places To Work (2011, 2012, 2013, 2015, 2017) A consulting firm partnered with them for outsourcing services at a fair rate. They consistently receive positive feedback, and we want to hire more of them.” — Manager, Telecom Management Company. Finding a U.S. based call center is a difficult and time consuming task because you are selecting a partner that is an extension of your business and culture. “They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. Our unique approach to lead generation, multi-channel outreach, and appointment setting have been proven to predictably fill top-of-funnel sales with highly-qualified l... We Help Companies Grow. "They were extremely diligent in their data gathering process, and we had access to all conversations they had with any prospects or any research they’ve done." — Chief Commericial Officer, Digital Marketing Agency. Belkins is a sales agency based in Dover, Del. – VP of IT, Government Organization. USA Fulfillment is different from typical call center companies by “Creating brand love”. "They have an excellent account manager who took time to get to know the product in order to better engage with our potential clients. It has been very successful. Their wide range of service entails taking charge of all general, pre-sales, and technical questions about the client's Windows and Mac software products. "They [Invensis] have turned our company around and helped make it the best it can be!" Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Datarob is a Kyiv, Ukraine-based voice services company. — Customer Service Manager, Healthcare Hospitality Clinic. —Business Development Manager, Development Company. – Project Manager, Emergency Service Company, Inc. 5000 They were founded in 2002 and have a team of around 15 employees. Call centers in the US are well suited to conduct everything from B2B telemarketing to inbound order taking and customer support . — Managing Partner, Commercial Insurance Program Company. “Google Analytics shows both rankings and traffic improvements, and we’ve seen it ourselves, too.“ – President, Staffing Firm, Design Rush - Best Ecommerce SEO and Marketing Agency 2018. The client wanted to improve customer service and collect feedback from consumer interactions. Their team of 20 specializes in voice services, email marketing, and event marketing and event planning. The entire team was engaged in and enthusiastic about our project." "We have 5,000 clients that came to us and started working with us thanks to Datarob’s services and support." Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services. SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Their valuable, impactful services exceeded client expectations. – Marketing Director, Software Development Company. One of the largest employers in northern Arizona, this call center handles the inbound and outbound services of US phone numbersand international customer service inquiries for American Express on its impre… The client is extremely confident in the work that Go4Customer has done. Now, driven by higher customer expectations and the … — Recruiter, Engineering Consulting Firm. – VP of IT, Technology Firm. Leadium conducts ongoing research to expand our target audience and identify proper leads.” – Co-Founder, Startup Incubator. They work primarily with small business clients, mostly in the IT industry. A marketing firm wanted to handle more inbound phone calls. Metis America Marketing Inc Call Centers. The client has noted a marked improvement in their practice's efficiency. Their team of more than 30 employees offers sales outsourcing and telemarketing services. CGS delivers a wide range of Business Process Outsourcing (BPO) Services to meet your specific needs. 2.129 Call Centers in USA. Their team conducted a discovery period to garner information about the business and created a custom script. Acquire BPO took charge of the company's 100+ daily calls, which allowed its employees to focus on other tasks. Top Call Centers Companies Top ranked companies for keyword search: Call Centers. 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