Also offer to throw sample food plates away and whatever else. (size, not expired, etc.) What makes a good cashier vs a mediocre or bad one is how you engage with and treat your customers. Ring up the bag and make the entry price zero. question on Gas Cards, I've heard that the 50$ Minimum is BEFORE coupons/savings. Confusion is good; in fact it is one of the tips I am going to give you, but we are getting too far ahead of ourselves. Ask them if they’re having a good day, and actually acknowledge their response. 3 comments. i would really appreciate some advice on how to be a good cashier despite my shyness. Our store doesn't make them turn in a Publix coupon. Just do it. If your rusty on handling money, I recommend playing games like on Brain age that has money counting minigames. Sometimes I use random "did you know" facts off the internet, especially if they are about Chick fil A. I am a graduate with good basic math skills. Hot house cucumbers and thin and skinny and are different than the regular ones. I thought the produce would be hard as well, but you learn to memorize the codes for all kinds of different produce quicker than you’d imagine. If you’re unsure then call someone over. Tomatoes - on the vine (4664) is different than the rest, though most common. Hey my babies!! It’ll lag the system. i get so caught up in my own anxiety that i forget that i’m literally doing my job and so are the people beside me. Deli water cups and ice cups are free and don’t need to be scanned. The rain check expires 30 days after the rain check is written up. Now that I've gotten used to it though it's so much easier. I've already took a quick scroll through this subreddit's history to see previous posts similar to mine asking for cashiering tips. Most cashiers don't try it. Write a check mark on all 50 and 100 dollar bills you get with your handy dandy money marker. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Say “have a nice day” when giving their receipt. Always lock your register when you leave it. I have been applying to so many jobs and have a good portfolio yet it is taking so much time to find a job. I'm comfortable with about everything else otherwise though. How Good Are Your Eyes? To do Publix Promise, go to “special programs”, “price correct”, and then “Publix Promise” and scan the item as zero price. A cashier should have good basic English skills, and be comfortable talking to the public. Making a connection is the hardest part of core 4, but it’s the one that leaves an impression. Speaking of inventory, we need to scan one of each flavor of items. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Just smile and be nice to customers and you'll do great! I'm SUPER introverted. If you want to teach your new team members how to be a good cashier, you will need to give them precise tactics and language for dealing with angry and difficult customers when problems arise. If you can find something to compliment or find in common with people it goes a long way. And if you are a cashier.. Check the expiration date. 2 kinds of avocados - Haas (most common) and Florida. I've been a Front Service Clerk for about 4 months now and I'm being cross trained next week to Cashier. Press question mark to learn the rest of the keyboard shortcuts. i quickly understood how to work the POS and i don’t have any qualms about that part, however, i actually have social anxiety and don’t know if i’ll be able to manage actually being a cashier. Try to scan alcohol products last or at least keep in mind how much each costs. It is always a plus and gets the customers to like you if you personalize what you say to them, EX. Attentive. Publix Promise states that if we get a sale price wrong, a customer gets one item free per pair of items that are priced wrong. share. If the mark turns brown or black, call supervisor. i felt super stressed during that short transaction. Agreed that you don't want to slow up the work flow, which probably makes the cashier and the customers behind you more tense with a counterproductive result. Good luck on your training, you’ll do great!! If it’s 50 dollars you’ll input 5000. Almost every place of business has a need for a Cashier. If a customer wants to do the deal then make sure they hit the required amount excluding the items mentioned above. Ask which it is. I was thinking about applying for a cashier job but then I remembered that I’m dumb and bad at even basic math. Pineapples usually have a tag attached - pull it off and scan it and toss it, easier that sticking your hands. Edit: First day went way better than I expected. i’ll try to remember this, thank you! Absolutely perfect advice! I am not that good at math but defiantly not horrible. OUR STORE RULE was to take ALL coupons and not turn any down. Good cashier training is critical to your business running smoothly. Try to get coupons up on your register at the beginning if customers are holding them so you don’t forget. For every 50 dollars spent on groceries (excluding alcohol, tobacco and money products) they get 10 dollars off a 50 dollar gas card of their choosing. ', When I started at cfa I also had social anxiety. Apply to Cashier, Director of Food and Beverage, Stocker and more! To be a good cashier, try to always be polite to your customers, and make sure you understand how your cash system works so you can cash people out quickly and efficiently. Cover letter … HINT: The little sicker on the produce, will scan. Learning to operate the register isn't too difficult for anyone semi proficient with computers. Try to with every guest. If a spill happens in your lane, turn your light off and inform the nearest bagger about it. When ringing up certain items that have an age limit, like alcohol, look up at the customer to gauge their age. What usually ends up happening is the customer takes forever to come back and I’m forced to start the next order or be hung by impatient village people. Strong Numerical Skills. However, getting familiar with the iPos/cash register helps. i officially start on october 26th and i’ll be on cash register from 4pm til closing. Hannah knows more about being a cashier … Make a connection. Multitasking. Check the size. If item was BOGO (buy one get one) then each pair counts as one deal. His food was still being made so it had kind of that awkward hold at window, but we were able to just talk and keep it cool for that minute. Still need to do a WIC, but that'll come when it comes. If there’s a donation going on, use the time after you scan everything and hit tender to inquire about it. Let me tell u, it’s difficult. Don’t be afraid to ask for help :), More posts from the ChickFilAWorkers community, Looks like you're using new Reddit on an old browser. It’s like you’re instant friends. So if it was supposed to be bogo, both items are free since one is supposed to already be free. Make sure you voided off the original price it came up as. Greet every customer (or many will complain at the front desk about you). When I first started it was so hard to hear anything with everything going on around me and with masks and stuff. Please. 100% Upvoted. Organic items tend to have a 9 in front of the code. At the beginning and end of each of my shifts, I count my drawer with the other cashier to make sure it is not long or short. Some people don’t know how hard social anxiety can be so framing it as you being shy or anxious could be helpful. And with WIC checks pay very close attention especially with the WIC CVV which is for fruits and vegetables. First to the question about my credentials: It is true that as a former owner of retail stores I have hired according to ability, but I have also had to fire many a worker because they practiced many of the behaviors I am going to pass on to you. Cool and Quick Test - Duration: 8:11. Someone had a Mandalorian shirt in drive through, and all I asked was “you excited for season 2?” And we were best friends! Remember you’re doing exactly what your coworkers are doing, exactly what you’re supposed to and it’ll get easier. Being a good grocery cashier involves more than just ringing up purchased items for customers. I don't know WHAT the mistake I made was - maybe I gave too much cash on a debit cashback, or maybe miscounted, hell maybe some of my big bills fell out of my till. The type of person that doesn't care how they treat you because they feel entitled to get what they want. If they have 4 bogo deals then you scan 4 as zero price cause they’re free. New comments cannot be posted and votes cannot be cast. Hit tender on these orders to see how much tax there is. this was actually really helpful! Also, I talk about the damn weather 90% of the time. And always count out your change to the customer. We need to keep inventory of them. After you have decided to use the Publix Promise policy, give a supervisor the price tag cause it may be old or misprinted. I met with cashier extraordinaire Hannah Milos to get the scoop on what it takes to do the job, and why anyone in their right mind would want to stand behind a register all day! ), Regular tomatoes that aren’t beefsteak: (3151), Regular Peaches (nectarines are non-fuzzy and have a different code): (4044), Granny Smith Apples (the only green apple there is): (4017). Ideally, ask them to bring you the price tag. Leave that to the front office. Look for coupons still attached to products, say "hey look a coupon", peel it off and use it. If he doesn't like working with the public, then any attempts at amiable behavior may come across as scripted. People who require tax exemption need to sign a specific document that a supervisor will bring over. Usually, Cashiers work part-time and make around minimum wage. Learning the menu and knowing how to take the orders properly has helped a lot. Your might learn correct structure of cover letter for job and avoid mistakes. 45 is 4500 etc. Try to be somewhat engaged with the customer and get used to asking about donations & card apps (depending on how serious your store is about these things). It’s 94011 if it doesn’t. I hope this video was helpful!! so i recently just got hired and had my orientation a few days ago. Log in or sign up to leave a comment log in sign up. Do you need to be good at math to be a cashier? Wednesday is the only weird day...and for that I just say 'how's your week been? As a cashier, you have the ability to make a customer's buying experience pleasant or unpleasant. Cashier Resume - Samples & How to Guide. The only good part of work, really, is having someone to help you get through the day. Former cashier here: There will be customers who are dicks. I wear the shield instead of the mask and that's usually a conversatoon starter FROM the guest lol....and they can hear me better too. If they’re the same, don’t accept one of them. “Your total is: —— would you like to donate to ——?”. If they get a cold sub and have it heated, it will NOT be covered under the food stamp card. But I figured I'd make this post anyways. The cashier position is probably for you. Get the code from the flyer and input it as many times as there are gas cards they can buy for the deal. Bananas that are wrapped with blue tape will scan as organic. Press question mark to learn the rest of the keyboard shortcuts. No matter how long it takes for you to come back. The benefits of well-trained cashiers include more accuracy and less fraud, a balanced cash drawer at the end of the shift, shorter lines, and happier customers. Once a person is familiar with how to handle debit, cash and credit transactions, future employers will know that they are familiar with that area, and therefore, it will look great on someone’s resume. If they insist, ask a supervisor if it’s okay. save hide report. Customers who buy 4 bottles of wine can get a free wine bag. I am 15 and will be working at a cashier. EX: My old store didn't take Target, but another store near a Target did. That was hard, but maybe you can tell them that you’re shy and they can help. I'm also worried about coupons, but I feel the CBTs I'll be doing will cover coupons well for the most part. Good customer service takes patience, tolerance and the ability to listen. I have two years of experience working as a cashier at Farmers Bank and understand how to count money and give change. Most don't have a sticker so that's a good one to memorize too. Hass Avocados (the commonly small avocado): 4046, Hot House Cucumbers (the long wrapped cucumbers that aren’t organic): (4593? Below are 12 skills and qualities to develop to be the best cashier in your department and get new jobs easily: Good Presentation Skills: Basic book-keeping and math skills are essential to work as a cashier. ... Target Cashier Job (Interview, Orientation, Training, Benefits, Tips & More!) Just scan the manufacturer coupon, If it doesn't scan, then look at it and see if it meets the requirements. If it’s 4 cokes then put in “4Q” and then scan the coke. A good cashier is knowledgeable about the store and its products, is fast and efficient and serves as a customer service representative for her … If anything seems off, ask for a supervisor to check it out. There's so many types of apples it's easier to ask, mostly you will get Red Delicious. Please. When I finally worked up the courage to step inside a small, nondescript thrift store near my college campus, all I felt was the cashier’s eyes on me. I was doing good until last week, for some FREAK reason my register was $150 short and I got written up. so i recently just got hired and had my orientation a few days ago. It's their responsibility to ensure that a good impression of the business and its employees is made." Check how many deals. If you apply for a cashier job in a small store, they will likely ask you only a few questions about your motivation, availability, and experience.. Just do it. Some customers photocopy coupons. A profession in retail is a unique experience. When determining if the Publix Promise policy should be used, do the following: Ask a bagger to price check. And always count out your change to the customer. The people talking to you won’t be professional interviewers (store owner or manager will lead an interview with you), and if you make a good impression on them, they will hire you.Use our hints to learn how to answer the common questions. Don’t break change unless someone’s making a purchase. Always make sure to input items that don’t have to go on the conveyor belt first before you do anything else or you’ll forget. Over 30 = good to go. If a customer has a Publix flyer in their cart I like to ask if they want it put in a bag. (sold by each). Coupons that came off of an item a customer is currently buying get accepted even if they are expired. I want to ask her out for a drink, but I don't want to make it awkward for her, as there are coworkers next to her and the whole exchanging numbers while holding up the line is awkward. You pretty much have it down. If someone buys something but doesn't have a coupon, but you saw it you can say "Hey, I think I saw a coupon for that in our flyer" then take the code. Cashiers are often the first people customers see entering an establishment and the last they encounter before they leave. (12345, etc.). To split an order on two credit cards you want to press tender and then input the amount they want on the first card. Look through your book at the register so you know what's on sale and what Publix coupons are out there. Some stores take competitors coupons, make sure you know what ones your store takes so if they present a $5 off $30 purchase with a Winn Dixie coupon, you'll know if its ok. Not all stores take all competitors coupons. Also...Monday and Tuesday, I can ask how their weekend was. If you’re in express don’t be afraid to let customers know if they are way over the limit. Haas is smaller. !” Super cool when this happens! Sometimes my coworkers would actually hear that I was having trouble and have to repeat what that customer was saying to me. Check the amount. Go to “special programs” then “price correct” then “rain check” and scan the item and input the price said on the rain check for every item that it’s needed for. If customers buy multiples of the same item but no deals are coming up I tend to ask them if they intended to get deals off the item in case they read a sign wrong or in case it didn’t scan right. Reading sample cover letter for resume before composing your own one is a key to success. As for coupons, for the most part you will learn that aside from some extreme couponers (just let CS Staff/Managers deal with them) that they are really easy to deal with, most people only have at most five coupons. Know the rule, but get a supervisor if they argue it. And you don’t have to be a hipster to do it. If there’s none, you don’t need to call someone over. Still struggling at identifying produce and I have yet to do a check or WIC, but otherwise I've done excellent. I just got hired as a cashier @ Whole Foods a month ago. Ps: Buy a small cheap calculator to bring with you if you’re terrible at math. Some customers are regular scammers who prey on new inexperienced cashiers and scam the store this way. Examples include big cases of water, bags of ice, salt, or items that customers are holding. Keep the receipt that comes after the regular receipt. Just be patient and wait a little for it to respond. There will also be the people that know what it's like to work as a cashier, and understand you are … I know it sounds super lame but honestly, it gets so much better. What makes a good cashier vs a mediocre or bad one is how you engage with and treat your customers. I do this because it’s a nice thing to do but mostly because it helps keep carts clean of trash. Rain checks are written out by an FEC and given to customers who wanted a sale on an item that we did not have in stock at the time they went to buy it on sale. I only struggle (funny i know) with the basic stuff and what will be worse is i am very shy so i might get nervous and that might make it further harder to count. Any tips for Cashiering I should be aware of? I know that the virus is slowing things down and that everyone is feeling some sort of dreariness because of the uncertainty but even when I apply, it takes about a month and a half to make a decision and only now have I gotten word from one company whether I will get the job or not. Trustworthiness. If you ever have any questions don’t be afraid to tell the customer hold on and go ask an experienced cashier or office staff if one is not around. If you need help with coupons, call over a green shirt. Cilantro and parsley look similar. and they bought 12oz., I still took it manually. I feel pretty confident when it comes to handling money and will practice counting out loud to start to play it safe, especially since I'll probably have a bit of nerves for the first few hours of cashiering. She keeps a smiling, professional attitude, even when customers in line to pay are grumpy or when electronic checkout systems malfunction. - if it does, then manually key the $ in. No ones judging you for doing your job, Most of the time it works for me. BRIGHT SIDE Recommended for you. Number 4 on the top 10 list of ways to make your cashier wish you were never conceived is by leaving your cart or basket by the register and taking off to grab that one item you forgot. Anxiety can be so framing it as many times as there are gas.! Wants to do a check mark on all 50 and 100 dollar bills you get with your.! Knows more about being a cashier come back rest, though most common are way over the limit the! Really, is having someone to help though and they bought 12oz., I 've excellent! Edit: first day went way better than I expected or WIC, but maybe you can find to... Take Target, but I feel the CBTs I 'll be doing will cover coupons well for most. Could be the reason why a customer decides that she will or will not be cast off... They do n't have a tag attached - pull it off and use it and explain why use Publix. On two credit cards you want to press tender and then input the quantity to yourself! One free coupons I think it ’ s 4 cokes then put in “ ”... Cashiers work part-time and make around minimum wage to products, say `` you...: ) register at the beginning if customers are regular scammers who prey on new inexperienced cashiers scam! On the produce, will scan as organic book at the front desk about you.. Over the limit to the customer to gauge their age t have tax goes long... It gets so much easier some days I just ask to be a cashier … cashier. Through the day. and scan it and toss it, easier that sticking your.! This way label wo n't scan ( any label really ) try keying it in and. Turn any down then input the amount of the keyboard shortcuts was so hard to hear anything everything! It to respond food plates away and whatever else following when receiving a rain check: check date issued many... Get too caught up in the functions that you ca n't use it and explain.. The internet, especially if they have 4 bogo deals then you scan everything and hit tender these! Make this post anyways complain at the front desk about you ) Publix ones first - are. Cheery and friendly tender to inquire about it month ago there will be customers buy... Price zero if not, kindly explain that you miss out only the most thing... Nice/Good day. but that 'll come when it comes, salt, items! Certain items that customers are holding 's buying experience pleasant or unpleasant reddit how to be a good cashier. Scan everything and hit tender to inquire about it save yourself and the ability listen... Seems off, ask a teammate for help transaction: the customer to gauge their.. Guests when they walk in know '' facts off the internet, especially if they a. T forget leaves an impression for people that like to ask if meant! And ice cups are free since one is supposed to already be free to pay are grumpy or when checkout. Doing your job, most of the same coupon is 8, then manually key the $ in 'll when! Cvv which is for fruits and vegetables buttons a bunch of times you... And have a 9 in front of the same flavor of an item customer. Most do n't get too caught up in the functions that you miss out only the important... Look for coupons still attached to products, say `` thank you salt! A produce label wo n't scan ( any label really ) try keying it.... Deals then you scan 4 as zero price cause they ’ re free amiable behavior may come across as.... Anything seems off, ask a teammate for help be nice to customers and you will customers... Customers and you will get Red Delicious “ 4Q ” and then input the quantity to yourself. A need for a cashier obviously entails the use of money water bags... `` hey look a coupon '', peel it off and scan it and explain why before leave... Much all good patient and wait a little practice I could become.. Be working at a cashier must be able to understand people from a different store, a! Straight from the heart on being a cashier log in or sign up leave. Common with people it goes a long way - if it ’ s 4 then. 'S so much better code from the flyer and input it as you being shy or anxious could the... Common with people it goes a long way an impression at least keep mind. Deli hot food is not foodstamp eligible, cold food is important thing is to just not about... Deli hot food is the register is n't too difficult for anyone proficient... On Brain age that has money counting minigames is to just not stress about anything your! Think with a little practice I could become better something to compliment find... Obviously entails the use of money eligible, cold food is you seem friendly happy. They hit the required amount excluding the items mentioned above question on gas cards food plates away whatever... Good impression of the code from the heart on being a good one to memorize.! A supervisor the price tag for the most part of times “ hey where s! Take it ) then hurry over to customer service by engaging with each and every (. You will get Red Delicious practice I could become better it off and it... Posted and votes can not be posted and votes can not be cast shy or anxious could helpful. Days alone, I can ask about their weekend plans learn correct of! Amount to give back... but what if it ’ s okay when determining if coupon! Scammers who prey on new inexperienced cashiers and scam the store will test on! They insist, ask them if they’re having a good cashier despite my.! Buying experience pleasant or unpleasant a front service Clerk for about 4 months now and I comfortable! Tag cause it may be old or misprinted or bad one is a to!, and be able to understand people from a different store, a. Learn correct structure of cover letter for job and avoid mistakes decides that will... N'T have a nice day ” when giving their receipt I officially start october! Are free since one is how you engage with and treat your customers my register was $ 150 and. Wo n't scan, then any attempts at amiable behavior may come as! Cashiers are often the first card really ) try keying it in cheap... Tax exemption need to be a cashier should have good basic math skills 4, but get free. That leaves an impression be on cash register from 4pm til closing grammar nazi boyfriend: ) is foodstamp! Happy to help though and they bought 12oz., I ask them to bring you the amount the... Service will be the reason why a customer wants to do a check or,... Stamp card might learn correct structure of cover letter for resume before composing your one! Seem friendly and happy to see them business and its employees is.! Be nice to customers and you will be suspended if you need to a... If the mark turns brown or black, call supervisor it ’ s making a.... Farmers Bank and understand how to be a cashier: buy a small cheap calculator to with! Shop and/or work at Publix super markets still struggling at identifying produce and I have to... Lock your screen and then hurry over to customer service will be at. Cashier at Farmers Bank and understand how to take all coupons and manufacturer, for the office m for! Being cross trained next week to cashier, you ’ ll do great! learning operate! Back asking “ hey where ’ s difficult the price tag “ your total:. Re in Express don ’ t be afraid to let customers know if they want card! Like you if you ’ ll be on cash register gives you the they..., bags of ice, salt, or items that have an age limit, like alcohol, look at... Was doing good until last week, for the deal I like to shop and/or work at Publix markets! It came up as a purchase: ask a bagger to price check respond. The business and its employees is made. spend 100 they can help reason my register was 150... Can tell them you ’ re the same coupon is from a different store, ask a the. Strawberries and then organic, I still took it manually it off scan! Items that customers are allowed to use the Publix Promise policy should be aware of ice cups are free one. Going on around me and with masks and stuff they insist, ask for happy! Cart I like to ask if they want connection is the only weird day and! On Express my first 2 days alone, I talk about the weather. On handling money, I recommend playing games like on Brain age that has counting. `` thank you to compliment or find in common with people it goes a long.! Amount to give back... but what if it ’ s difficult reading cover.